Returns and Exchanges

Refunds: Full refunds are available 30 working days of receipt issued. Refunds will be issued back on to the initial method of payment (credit card, gift voucher or Paypal account). We cannot facilitate with refunds to a third party. You will receive an email once your order has been refunded please wait 3-5 days for this to process. 

Exchanges: Naturally, with lingerie sizes can fluctuate so we are happy to issue exchanges across our products. This must be within the same price point or above, please feel free it email us if you have any questions on products our team are happy to help. We aim to ship your new product as soon as your previous purchase arrived. If your chosen replacement size is not in stock, you will automatically be refunded. Alternatively you can placed the remaining balance onto a gift card and notified by email. Please let us know your preference as we are happy to help with either options.